Florina's Greek Tavern 582 Glen Huntly Road, Elsternwick VIC 3185 Phone: (03) 9509 1762 ·
Email: bookings@florinas.com.au
 

Last updated: 6/07/2026
 

Florina's Greek Tavern ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we collect, use, and protect the information you provide through our website and in the course of our business.
 

Information We Collect
 

We may collect the following personal information:
 

• Your name, phone number, and email address

• Reservation and booking details

• Function and catering enquiry details

• Order details for pickup, including items ordered and payment confirmation

• Any information you provide through our contact or enquiry forms
   

We do not store your full credit card or payment details. Payments made through our website are processed securely by third-party payment providers.
 

How We Use Your Information
 

We use your personal information to:
 

• Take and manage your reservations, orders, and function bookings

• Respond to your enquiries

• Provide the food and services you have requested

• Send you updates or promotional information, only if you have opted in

• Improve our website and services
   

How We Share Your Information
 

We do not sell or rent your personal information. We may share it only with:
 

• Third-party service providers who help us operate our business (for example, our website platform, booking system, and payment processors)

• Anyone we are required to disclose it to by law
   

Cookies and Analytics
 

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve your experience. You can disable cookies through your browser settings. We may also use advertising tools such as the Meta (Facebook) Pixel to measure and improve our advertising.
 

Data Security
 

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
 

Accessing or Correcting Your Information
 

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at bookings@florinas.com.au. You may also ask us to stop sending you marketing communications at any time.
 

Changes to This Policy
 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
 

Contact Us
 

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
 

Florina's Greek Tavern 582 Glen Huntly Road, Elsternwick VIC 3185 Phone: (03) 9509 1762 Email: bookings@florinas.com.au